Terms & Conditions

Last Updated: 2 August 2026

Welcome to the Phoenix Book Corner website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use this website.

1. About Phoenix Book Corner

Phoenix Book Corner is a community fundraising initiative that supports the work of Phoenix Association through the sale of donated books, media, collectables and other items.

Our website provides information about our activities, promotes fundraising initiatives, enables visitors to purchase selected items through our online shop, register their interest in volunteering, make donations and learn more about our work.

2. Acceptance of These Terms

By using this website, placing an order, making a donation or submitting information through our online forms, you confirm that you have read, understood and agree to these Terms & Conditions.

3. Website Content

We aim to ensure that all information published on this website is accurate and up to date. However, we cannot guarantee that all content will always be complete, accurate or free from errors.

Phoenix Book Corner reserves the right to amend, update or remove any content, products or services from the website without prior notice.

4. Online Shop

Many items available through our online shop are donated, pre-owned or one-of-a-kind.

We make every effort to provide accurate descriptions and photographs of all items. However, colours and appearance may vary slightly depending on your device or screen settings.

All products are offered subject to availability.

5. Pricing

All prices are displayed in Euros (€) unless otherwise stated.

Prices may be amended at any time before an order is placed.

In the event of an obvious pricing error, Phoenix Book Corner reserves the right to cancel the order and issue a full refund.

6. Orders

Submitting an order does not constitute acceptance of that order.

Orders are accepted only once confirmation has been issued by Phoenix Book Corner.

Should an item become unavailable before collection, or if it has been sold in error, damaged or withdrawn from sale, we will contact you as soon as possible to discuss the available options.

7. Click & Collect

Unless otherwise stated, items purchased through the online shop are collected from Phoenix Book Corner during the advertised collection times.

Customers should collect their purchases within the agreed collection period.

If you are unable to collect your order, please contact us so that alternative arrangements can be discussed.

Orders that remain uncollected without communication for an extended period may be cancelled and the item returned to stock.

8. Payments

Payments made through our website are processed securely by our authorised payment provider.

Phoenix Book Corner does not store or have access to customers' payment card details.

9. Donations

We gratefully accept donations of books, media and other suitable items in accordance with our published donation guidelines.

Phoenix Book Corner reserves the right to decline donations that are unsuitable for resale because of their condition, content or operational requirements.

Once accepted, donated items become the property of Phoenix Book Corner and may be sold, recycled or otherwise disposed of at our discretion to support our charitable fundraising activities.

10. Volunteers

Information provided by volunteer applicants will be used solely for the purpose of administering volunteer activities and communicating with applicants.

Submitting a volunteer enquiry or application does not guarantee a volunteer position.

11. Intellectual Property

All original content published on this website, including text, photographs, graphics, logos, documents, downloadable materials and website design, is protected by copyright and remains the property of Phoenix Book Corner or the respective copyright owner.

No content may be copied, reproduced, distributed or used without prior written permission except where permitted by applicable copyright law.

12. External Links

This website may include links to external websites for your convenience.

Phoenix Book Corner accepts no responsibility for the content, availability, security or privacy practices of third-party websites.

13. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use and protect your personal information.

14. Limitation of Liability

While we make every effort to ensure that this website operates reliably and securely, Phoenix Book Corner cannot guarantee uninterrupted access or that the website will always be free from technical issues or errors.

To the fullest extent permitted by law, Phoenix Book Corner shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or reliance upon its content.

Nothing within these Terms excludes liability where such exclusion is prohibited by law.

15. Changes to These Terms

Phoenix Book Corner reserves the right to amend these Terms & Conditions at any time.

Any changes will take effect from the date they are published on this website.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of France.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent French courts, unless otherwise required by applicable consumer protection legislation.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details below:

Phoenix Book Corner

Website: Via the General Contact form

Thank you for supporting Phoenix Book Corner. Every purchase, donation, volunteer contribution and act of kindness helps us continue raising funds to support the valuable work of Phoenix Association and the animals in its care.Contact